Privacy Policy

The Privacy Policy for Postion.

Effective Date: July 1, 2025

At Postion, your privacy and data ownership are core to our mission. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We collect information to provide better services to all our users.

Information You Provide:
- Account Information: When you sign up, you provide your name, email address, and password. You may optionally add a profile picture and bio.
- Content Data: All the content you create, including drafts, posts, images, and comments.
- Payment Information: If you enable paid subscriptions, you provide payment information directly to our payment processor (e.g., Stripe). Postion does not store your full credit card details.
- Subscriber Information: The email addresses of your subscribers. This list belongs to you.
Information Collected Automatically:
- Usage Data: We collect information about your interactions with our Services, such as pages visited, features used, and time spent on the site.
- Log Data and Cookies: We use cookies and log files to collect technical information like IP addresses, browser types, and device information to secure our platform and improve performance.

2. How We Use Your Information

We use your data responsibly and in line with our "Creators First" principle:

To Provide and Maintain Service: Hosting your site, displaying content, processing payments, and sending emails.
To Improve Our Services: Analyzing usage patterns to enhance user experience and features.
To Personalize Experience: Powering internal search and recommending relevant content.
For Security: Protecting against fraud, spam, and abuse.
Communication: Sending essential service updates and security alerts.

We do not sell your personal data. We share it only in limited circumstances:

With Your Subscribers: Public content and profile info are shared with your audience.
With Service Providers: Trusted third parties (e.g., Stripe, AWS, Vercel) help us operate. They are contractually obligated to protect your data.
Legal Requirements: We may disclose info if required by law or to protect user safety.
Business Transfers: In case of a merger or sale, we will notify you before data transfer.

4. Integration with Meta Platforms (Facebook, Instagram, Threads)

Postion integrates with Meta to provide social media management services. By connecting your accounts, you authorize access to specific data via Meta's APIs.

a. Permissions We Request

Profile & Account Info: public_profile, instagram_basic, threads_basic, pages_show_list, business_management. Used to identify accounts and display them in your dashboard.
Content Publishing: pages_manage_posts, instagram_content_publish, threads_content_publish. Used to publish your scheduled content.
Engagement: pages_read_engagement, instagram_manage_messages. Used to display comments and messages in your Postion inbox.

b. Our Commitment

Data is used exclusively to provide these features.
We do not sell or share Meta data with unaffiliated third parties.
You can revoke access anytime via Postion settings or your Facebook "Apps and Websites" settings.

5. Your Data Rights

You are in control:

Access & Update: Manage your info via dashboard settings.
Data Portability: Export your content and subscriber list anytime.
Deletion: Delete your account to permanently remove personal info and content, subject to legal retention.

6. Security

We employ industry-standard security measures. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

7. Changes to This Policy

We may update this policy periodically. Material changes will be notified via this page or email.

8. Contact Us

For questions, please contact us at [[email protected]].